April 1st is always a great opportunity to bring a smile to our community of hoteliers. This year, we joined in on the fun with a rather… surprising video. Did you catch our announcement about KITT’s new upgrade with the ability to speak dog language?

You guessed it, it was (of course) an April Fool’s joke! But if our prank seemed believable, it’s because KITT is already incredibly advanced.

Behind the joke lies a very real solution. KITT is the first multilingual AI assistant designed exclusively for the hospitality industry. By combining artificial intelligence, automation, and personalization, it helps to support your front office team and make their interactions with guests smoother, faster, and more meaningful.

KITT can actually provide:

• 24/7 Assistance – KITT instantly responds to guest inquiries at any time, without interruption.

• Multichannel Support – Whether it’s via phone, webchat, WhatsApp, or email, KITT is where your guests are.

• Seamless Booking Process – It handles booking requests, provides key information (availability, services, offers), and sends pre-filled booking links.

• Over 40 Languages Available – Your international guests enjoy smooth, barrier-free communication.

• Smart Automation – Say goodbye to repetitive questions—KITT takes care of them.

• Personalized Experience – Responses are tailored to your brand, priorities, and guest needs.

KITT may not speak "dog" just yet, but it certainly understands the challenges hoteliers face. By applying AI to hospitality, it’s redefining customer service standards while boosting direct bookings and operational efficiency.

Discover how KITT boosts efficiency and elevates service by handling routine tasks empowering your staff to focus on delivering truly personalized, memorable guest experiences.

PS: Stay tuned… Who knows? Maybe one day, it really will understand barking!